Thailand's Trade Competition Commission (TCCT) is preparing new regulations requiring major ride-hailing and delivery apps to justify significant fee increases. Regulators discovered that some platform commissions have risen by up to 400% over the past five years, prompting a public consultation scheduled for October 21 regarding rules expected to take effect in December if approved.
Commissioner Police Lieutenant General Pittaya Siriraksa highlighted growing concerns among restaurants and delivery riders about unexpected charges and pressure to use specific transport services linked to platforms. Although six major operators were previously ordered to suspend fee increases until February 2027, the TCCT noted that some companies have yet to provide complete information regarding their pricing structures despite requests for documentation.
The proposed rules aim to enforce transparency by mandating clear explanations for any price adjustments rather than imposing fixed caps on fees. The consultation process is set to conclude in late November, with potential finalization and implementation of the regulations occurring around December 18 following publication in the Royal Gazette. How do you think these new transparency requirements will impact small businesses relying heavily on delivery apps?